Feedback form

Thank you for taking the time to complete our feedback form. We are interested in feedback that compliments great service or highlights areas in which we need to improve the service we provide to you, our valued customer. If you need assistance or have any questions about Ruddle Merz, please contact us

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Please rate the following aspects on a scale of 1 to 5, 1 being poor and 5 being excellent:


Initial Experience:

Knowing who to contact in case of a query? (required)

Accessibility of the contact person/people? (required)

Willingness to help of contact person/people? (required)

Knowing what to expect with your appeal? (required)

Ongoing Relationship:

Knowing when to expect things i.e timescale? (required)

Being kept informed and updated on progress? (required)

Speed of response? (required)

Delivery of promises made? (required)

Overall Service Levels:

Overall, I was satisfied with the service I received?

Overall, the service received represents good value?

I would use Ruddle Merz again?

I would recommend Ruddle Merz to a friend?

Your comments: